Terms & condition

These Terms and Conditions (“Terms”) govern your access to and use of https://vogoux.com (the “Website”) operated by VOGOUX (“we,” “us,” or “our”). By accessing or using the Website, you (“User,” “you”) acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Shipping & Refund Policies. These Terms comply with EU/UK consumer protection laws (including the EU Consumer Rights Directive, UK Consumer Rights Act 2015), U.S. federal and state laws (e.g., FTC regulations, California’s CCPA), and international commercial standards.

1. Acceptance of Terms

Accessing or using the Website constitutes your full acceptance of these Terms. If you do not agree to any part of these Terms, you must immediately cease using the Website.

These Terms apply to all Users, including visitors, customers, and anyone submitting information through the Website.

We reserve the right to require you to confirm acceptance of these Terms (e.g., via checkbox at checkout) for certain actions (e.g., placing an order).

2. Use of the Website

2.1 Permitted Use

You may use the Website solely for lawful purposes, including browsing products, placing orders, and seeking customer support. You agree to:

Comply with all applicable laws, regulations, and these Terms.

Provide accurate, current, and complete information when using the Website (e.g., order details, contact information).

Not misuse the Website (e.g., no hacking, scraping, spamming, or transmitting malware).

2.2 Prohibited Conduct

You shall not:

Modify, copy, distribute, reproduce, or reverseengineer any part of the Website without our prior written consent.

Use the Website to infringe on thirdparty rights (e.g., trademark, copyright, privacy).

Attempt to gain unauthorized access to the Website’s servers, databases, or user accounts.

Post or transmit offensive, illegal, or harmful content through the Website.

3. Intellectual Property

All content on the Website (including text, images, logos, product designs, and trademarks) is the exclusive intellectual property of VOGOUX or its licensors.

You may not use, reproduce, or distribute any intellectual property without our express written permission.

Trademarks (e.g., “VOGOUX”) are registered or unregistered marks of VOGOUX. Thirdparty trademarks are the property of their respective owners.

4. ThirdParty Links

The Website may contain links to thirdparty websites or services that are not owned or controlled by us.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any thirdparty sites.

Your use of thirdparty links is at your own risk. We strongly recommend reviewing the terms and privacy policies of any thirdparty site you visit.

We do not endorse or guarantee any products, services, or information offered by third parties.

5. Termination

5.1 Termination by Us

We may terminate or suspend your access to the Website immediately, without prior notice or liability, if:

 You violate any provision of these Terms.

 You engage in fraudulent, illegal, or harmful conduct.

 We discontinue the Website or your access is no longer commercially reasonable.

5.2 Termination by You

You may terminate these Terms at any time by ceasing all use of the Website.

5.3 Survival After Termination

Sections of these Terms that by their nature should survive termination shall remain in effect, including but not limited to: intellectual property rights, disclaimers, limitations of liability, indemnification, and applicable law.

6. Disclaimers of Warranty

The Website and its content are provided “as is” and “as available” without any warranties of any kind, express or implied.

We disclaim all implied warranties, including but not limited to: merchantability, fitness for a particular purpose, noninfringement, and reliability of the Website or its content.

We do not warrant that the Website will be errorfree, uninterrupted, or secure, or that defects will be corrected.

Nothing in these Terms limits or excludes warranties required by applicable law (e.g., statutory guarantees for faulty goods in the EU/UK/U.S.).

7. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website (e.g., lost profits, data loss, or emotional distress).

Our total liability for any claim arising out of or related to these Terms or the Website shall not exceed the amount you paid for the relevant product or service (or $50 if no payment was made).

This limitation of liability does not apply to:

(a) damages caused by our gross negligence or willful misconduct;

(b) personal injury or property damage;

(c) fraud or fraudulent misrepresentation; or

(d) liabilities required to be covered by applicable law.

8. Indemnification

You agree to indemnify, defend, and hold harmless VOGOUX, its affiliates, employees, and partners from any claims, damages, liabilities, costs, or expenses (including reasonable attorney fees) arising from:

Your use of the Website.

Your violation of these Terms or applicable law.

Your infringement of thirdparty rights (e.g., intellectual property, privacy).

9. Applicable Law & Dispute Resolution

9.1 Governing Law

For EU/EEA/UK Users: These Terms are governed by the laws of [your chosen EU/UK jurisdiction, e.g., England and Wales or Germany], excluding its conflict of law rules.

For U.S. Users: These Terms are governed by the laws of the State of [your chosen U.S. state, e.g., California], without regard to conflict of law principles.

For Global Users: These Terms are governed by the laws of the State of California, U.S.A., unless mandatory local law requires otherwise.

9.2 Dispute Resolution

Before initiating legal action, you agree to contact us at service@vogoux.com to attempt to resolve disputes amicably.

For EU Users: You may submit complaints to the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/odr.

For U.S. Users: Disputes may be resolved through arbitration (per your state’s laws) or small claims court for eligible claims.

10. Changes to These Terms

We reserve the right to modify or update these Terms at any time. For material changes, we will provide at least 30 days’ prior notice via: (a) email to your registered address; (b) a prominent notice on the Website; or (c) inapp notification (if applicable).

“Material changes” include modifications to liability limits, dispute resolution, or core user rights (as determined by us in good faith).

Your continued use of the Website after the effective date of changes constitutes acceptance of the revised Terms. If you disagree with the changes, cease using the Website.

11. Contact Us

If you have any questions, concerns, or disputes regarding these Terms, please contact us at:

Email: service@vogoux.com

Response Time: We aim to respond within 2 business days.